Privacy policy

Welcome to CodeSmith's Privacy Policy

Hi there, we’re CodeSmith Agency “Registered under the name of Parag Porwal Software Lab” and welcome to our privacy policy. This policy sets out how we handle your personal information if you’re an CodeSmith user or visitor to our Sites. It applies across all our sites, This policy applies to us and our affiliates.
All CodeSmith employees, agents and contractors are responsible for protecting personal information collected and processed by CodeSmith. It is the responsibility of all CodeSmith employees, agents and contractors to assist in the protection of personal information by acting in accordance with this policy.
When we say ‘we’, ‘us’ or ‘CodeSmith’ it’s because that’s who we are and we own and run the Sites and/or Products.
If we say ‘policy’ we’re talking about this privacy policy. If we say ‘user terms’ we’re talking about the rules for using our Sites.

Information About Children

Children (persons under the age of 18 years) are not eligible to use our services unsupervised and we ask that children not submit any personal information to us. If you are under the age of 18 years, you can browse the website only in conjunction with and under the supervision of your parents or guardians.

It is the responsibility of parents to monitor their children’s use of the website.

The type of personal information we collect

We collect certain personal information about visitors and users of our Site.
The most common types of information we collect include things like: user-names, member names, email addresses, IP addresses, other contact details, survey responses, blogs, photos, payment information such as payment agent details, transactional details, tax information, support queries, forum comments (if applicable), content you direct us to make available on our Site (such as item descriptions and other information you choose to make available on your profile) and, your actions on our Site (including any selections or inputs into items, or text or image prompts) and web and email analytics data. We will also collect personal information from job applications (such as your CV, the application form itself, cover letter and interview notes) and from correspondence between you and us when you contact us.
We also collect information about your device and your interactions with our Sites using cookies, web beacons and similar technologies. For more information on the types of information we collect automatically, please read the section on cookies below and our Cookie Policy.

How we collect personal information

We collect personal information:
1. directly when you provide it to us. For example, when you complete forms such as free trials, membership, email list, subscription or competition registrations, when you submit feedback or send us any other type of communication, or when you make transactions such as buying or providing services on our Sites or Products;
2. automatically as you navigate through the Sites and/or Products;
3. indirectly through other businesses that provide services associated with the Sites and/or Products, when you use those services
As the operator of digital content marketplaces and subscription services, we have a legitimate interest in verifying the identity of our authors. We believe that knowing who our authors are will strengthen the integrity of our marketplaces and subscription services by reducing fraud, making authors more accountable for their content and giving CodeSmith and customers the ability to enforce contracts for authors who break the rules. CodeSmith also has certain legal obligations that require us to know who our authors are in certain circumstances. In light of this, if you are an author we will verify your identity, in particular, your name, full address and date of birth by asking you to show us a Photo ID document. The verification procedure is called CodeSmith Verify. As part of CodeSmith Verify, you will be asked to take a selfie which will then be compared against your Photo ID document using facial recognition technology. We will use your Photo ID document and your selfie solely to carry out CodeSmith Verify and delete it after the completion of this process.

Personal information we collect about you from others

Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources. In particular, this may include:
1. financial and/or transaction details from payment providers
2. third party service providers (like Google and Facebook) which may provide information about you when you link, connect, or login to your account with the third party provider and they send us information such as your registration and profile from that service. The information varies and is controlled by that service provider or as authorized by you via your privacy settings at that service provider; and
3. the Subscriber of the account, if you’re a member of a team, agency or other organization that uses our Sites and/or Products.

How we use personal information

We will use your personal information:
1. to perform our contractual obligations towards you as you browse and use the Sites and/or Products in particular, by facilitating and processing transactions that take place on the Sites and/or Products, such as when you purchase an item from our marketplace or subscription service;
2. when it is necessary for purposes which are in our, or third parties’, legitimate interests. These interests include:
  1. operating the Sites and/or Products;
  2. providing the services described on the Sites and/or Products;
  3. verifying your identity when you sign in to any of our Sites and/or Products;
  4. responding to support tickets, and helping facilitate the resolution of any disputes;
  5. updating you with operational news and information about our Sites and/or Products e.g. to notify you about changes to our Sites and/or Products, outages;
  6. carrying out technical analysis to determine how to improve the Sites and/or Products we provide and to create new Sites and/or Products;
  7. monitoring activity on the Sites and/or Products, e.g. to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Sites and/or Products;
  8. managing our relationship with you, e.g. by responding to your comments or queries submitted to us on the Sites and/or Products or asking for your feedback or whether you want to participate in a survey;
  9. managing our legal and operational affairs (including, managing risks relating to content and fraud matters);
  10. improving existing and creating new products and services;
  11. providing general administrative and performance functions and activities;
  12. verifying your identity including by comparing a selfie taken by you against your Photo ID document using facial recognition technology (subject to your explicit consent if required by applicable law);
  13. processing your job application to CodeSmith; and
  14. using data analytics to measure the effectiveness of advertising and marketing of the Sites, and improve the optimization of our Sites and/or Products (including by way of data analytics tools);
3. subject to your consent (where required), and unless you have opted out of receiving marketing communications, providing you with marketing information about products and services which we feel may interest you. You can opt out of such communications by following the unsubscribe mechanism on any communication, or by otherwise contacting us as set out at the end of this policy;
4. subject to your consent (where required), customizing our services and websites, like advertising that appears on the Sites in order to provide a more personalized experience;
5. for purposes which are required by law, or, where we have a legitimate interest, to respond to and/or defend ourselves against complaints, disputes or legal claims;
6. for the purpose of responding to requests by government, a court of law, or law enforcement authorities; or
7. where we require your personal information to comply with legal or contractual obligations.
If we can’t collect and use data for these purposes, then we may not be able to manage our contractual relationship with you, provide you with the Sites and/or Products, or meet legal obligations placed on us. In all other cases, provision of requested personal information is optional.

When we disclose your personal information

We will disclose personal information to the following recipients:
1. companies that are in the Parag Porwal Software Lab group,
2. if applicable, authors of any items or services made available to you, so they can facilitate support and license validation, who may be located in any of the countries our products are available in;
3. the Subscriber of the account, if you’re a member of a team, agency or other organization that uses our Sites and/or Products;
4. If applicable, anyone who uses assets that you have made available through our Sites and/or Products;
5. subcontractors and service providers who assist us in connection with the ways we use personal information (as set out above), in particular: website hosting ; recruitment agencies; marketing and analytics services ; identification verification ; and operational tooling services. Noting that our subcontractors and services providers may also transfer and access such information from other countries in which they have operations;
6. our professional advisers (lawyers, accountants, financial advisers etc.)
7. regulators and government authorities in connection with our compliance procedures and obligations;
8. a purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase;
9. a third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity;
10. a third party, in order to enforce or defend our rights, or to address financial or reputational risks;
11. a rights holder in relation to an allegation of intellectual property infringement or any other infringement; and
12. other recipients where we are authorized or required by law, or requests by government, a court of law, or law enforcement authorities, to do so.

How we keep your personal information secure

We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location. We use reasonable organizational, technical and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration and destruction of the personal information we process, including username and password authentication, two-factor authentication, and data encryption where appropriate. Unfortunately, data transmission over the internet cannot be guaranteed as completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its security.

Marketing choices regarding your personal information

We may send you promotional emails about products and services we believe may interest you, and will seek your consent where required by law. You can choose not to receive these communications in the future by using the "unsubscribe" link provided in the email.
You have options regarding cookies, outlined below. You can adjust your browser settings to accept all cookies, receive notifications when cookies are set, or reject all

Cookies and web analytics

When you visit our Sites, we automatically collect certain information including:
1. your IP address or proxy server IP address;
2. the domain name you requested;
3. the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection;
4. the date and time of your visit to the website;
5. the length of your session;
6. the pages which you have accessed;
7. the number of times you access our sites within any month;
8. the file URL you look at and information relating to it;
9. the website which referred you to our Sites;
10. the operating system which your computer uses; and
11. the technical capabilities of your web browser.
We may use cookies to understand your behavior as a user of our Sites and give you a better experience when browsing our Sites, in case you would like to disable them or configure their use, you may consult the “Settings” section of your browser.
Occasionally, we will use third party advertising companies to serve ads based on prior visits to our Sites. For example, if you visit our Sites, you may later see an ad for our products and services when you visit a different Site.

When we need to update this policy

We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.
When we do change the policy, we take steps to notify you about such changes, A copy of the latest version of this policy will be available on this page or other websites.

Complaints

If you contact us with a complaint about our handling of your information, we will acknowledge receipt of the complaint, attend to all complaints promptly and seek to resolve any complaint as soon as reasonably practicable.

We’re really glad you made it to the end of the policy, because knowing this stuff is the best way to understand how your personal information is used and how to best manage it!